Privacy Policy
Last Updated: September 5, 2025
Welcome to Downtime Detective ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website downtimedetective.com or use our services. We are committed to safeguarding your privacy and ensuring transparency in our data practices.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account or log in, we may collect:
- Email address
- Password (stored securely using encryption)
- Automatically Collected Information: When you visit our website, we may collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website or link
Cookies and Tracking: We do not currently use cookies or similar tracking technologies.
2. How We Use Your Information
We use your information to: Provide and maintain our services, such as user account management and login functionality.
- Improve our website’s functionality and user experience.
- Respond to your inquiries or support requests.
- Ensure the security of our website (e.g., detecting unauthorized access).
- Comply with legal obligations.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:
- Service Providers: With trusted service providers who assist us in operating our website (e.g., hosting providers), under strict confidentiality agreements.
- Legal Requirements: If required by law, such as to comply with a court order or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice to you.
4. Data Security
We take reasonable measures to protect your information, including:
- Encrypting sensitive data (e.g., passwords) during storage and transmission.
- Using secure protocols (e.g., HTTPS) for data transfer.
- Regularly updating our systems to address security vulnerabilities.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website does not use cookies or tracking technologies at this time.
6. Your Choices and Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Objection: Object to certain uses of your data (e.g., for marketing, if applicable).
To exercise these rights, contact us at privacy@downtimedetective.com.
We will respond within 30 days as required by law.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, account information is retained while your account is active and may be deleted upon request after account closure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Children’s Privacy
Our website is not intended for individuals under 18, depending on your jurisdiction. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.
10. International Data Transfers
Your information may be processed in servers located outside your country. We ensure that any data transfers comply with applicable data protection laws, such as GDPR for European users.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@downtimedetective.com
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